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Share a web map

Tutorial summary

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  • Video length: 1:06
  • This video was created with ArcGIS Pro 1.4.

ArcGIS Pro provides several options for sharing your work. You can share projects and project templates as well as maps, scenes, layers, styles, and tools. You can share items with members of your portal, with members of specific groups, or with everyone. In this tutorial, you'll share a map with everyone and view it in your portal and a mobile app.

  • Estimated time: 20 minutes (30 minutes including optional final section)
  • Software requirements:

The tutorial steps in the online help reflect the look and capabilities of the current software release. If you have an earlier software version, use the offline help system to open the tutorial. To switch from the online to the offline help system, see About ArcGIS Pro Help. If you don't have ArcGIS Pro or ArcGIS Online, you can sign up for an ArcGIS free trial .

Open the project

Your project will contain a 2D map zoomed to a location on the North Island of New Zealand, with layers that represent walking trails, locations of mangrove, and the walking trails that come within 150 meters of mangrove.

Mangrove is a type of ecosystem that contains valuable natural resources and diverse animal species. The mangrove is a unique environment and interesting to ecotourists, so the conservation of this land cover is important.

  1. Start ArcGIS Pro and sign in if necessary.
  2. On the start page, under your recent projects, click Open another project.

    If you already have a project open, click the Project tab on the ribbon. In the list of tabs on the left, click Open.

  3. On the Open project page, click Portal and click Browse Browse.
  4. On the Open Project dialog box, under Portal Portal, click All Portal All Portal.
  5. At the top of the dialog box, in the Search box, type Share a web map tutorial and press Enter.
  6. In the list of search results, click Share a web map to select the project package.

    If there is more than one project package with this name, make sure to select the correct one. In the upper right corner of the Open Project dialog box, click the Show/hide details panel button Show/hide details panel. The owner should be ArcGISProTutorials.

  7. Click OK.

    The project opens with a map centered on the North Island of New Zealand.

    Map of the North Island of New Zealand

    The project is stored in your <user documents>\ArcGIS\Packages folder.

Prepare the map for sharing

First, you will explore a few different views of your map. At the present map scale, it is hard to see the mangrove features clearly. Bookmarks give a closer look at these ecosystems.

  1. On the ribbon, on the Map tab, click Bookmarks Bookmarks. Go to each of the bookmarks to see different views of the mangroves.
  2. When you're finished, go to the Okura Scenic Preserve bookmark.

    This will be the default view for your web map.

  3. On the Quick Access Toolbar, click the Save button Save.
  4. On the ribbon, click the Share tab. In the Share As group, click Web Map New Web Map.

    The Share As Web Map pane opens.

  5. At the top of the Share As Web Map pane, click the Map tab if necessary. In the Name text box, type Mangrove_Trails followed by an underscore and your name or initials.

    A map or layer shared from ArcGIS Pro must have a unique name within your ArcGIS Online organization. If someone else has already shared a map with the same name as yours, you'll receive an error message.

  6. In the Summary box, type Touring mangrove in New Zealand.
  7. In the Tags box, type the following terms. Press Tab or Enter after each one:
    • New Zealand
    • Mangrove
    • Trails

    By default, the web map will be available on the My Content tab of your content page—accessible to you but not to anyone else. However, you have the option to share it with other members of your portal, with groups you own or can share content to, or with everyone. You'll share your web map with everyone.

  8. Under Sharing Options, select the Everyone check box.
  9. Under Select a Configuration, choose Copy all data: Exploratory if necessary.
    Share As Web Map pane

    The data for the three feature layers in the map: Trails Near Mangrove, Trails, and Mangrove, will be copied to your portal. Web map users will be able to query and symbolize the layers. However, they will not be able to edit the data.


    You'll see different configuration options depending on whether you are signed in to an ArcGIS Online or an ArcGIS Enterprise portal. For more information about configuration options, see Share a web map.

  10. Near the top of the Share As Web Map pane, click the Configuration tab. If necessary, click the Input Layers tab Input Layers to see the map and layers that will be created when the map is shared.

    Two items will be created in your portal. The first is a web map named Mangrove_Trails_yourname. The second is a web feature layer Web Feature Layer named Mangrove _Trails_yourname_WFL1. The web feature layer is a group layer that includes the three feature layers in the map. (A helper file called a service definition is also created. The service definition is used to manage updates to the web feature layer.)

  11. In the Share As Web Map pane, right-click the web feature layer (for example, Mangrove_Trails_yourname_WFL1), and click Configure Web Layer Properties.

    The pane state changes to allow you to configure the web feature layer. On the General tab, you see the layer name, as well as the summary and tags you entered.

  12. Click the Configuration tab. On the Configure Layers tab Configure Layers, under Operations, select the Export Data check box.

    This option allows users of the web map to export the web feature layer from ArcGIS Online to their own computers in the data format of their choice.

  13. Click the Back button Back to return to the previous pane state.

    Before you share the map, you will analyze it to make sure it doesn't have errors.

  14. At the bottom of the Share As Web Map pane, under Finish Sharing, click Analyze.
    Warning message

    Errors and warnings appear on the Messages tab. Errors prevent sharing and must be fixed. Warnings, such as 24041: Layer does not have a feature template set, may affect the web map performance or display, but do not prevent sharing.


    You can right-click a warning or error to open a help topic. In this case, you need to expand the warning and right-click one of the three warnings grouped under it. The same warning appears three times because it applies to each feature layer in the group layer.

Share the map

You are ready to share the map to your portal.


Sharing the map to your portal doesn't use service credits. After it is shared, minimal service credits are used to maintain it in storage. The Service Credits Overview provides more details on credit usage.

  1. At the bottom of the Share As Web Map pane, under Finish Sharing, click Share.

    The progress of the sharing process is displayed at the bottom of the Share As Web Map pane. The process may take some time depending on network traffic, connection stability, and other factors. Occasionally a job may fail and need to be shared again.


    To monitor the process in more detail, click Jobs under Finish Sharing to open the Job Status pane.

    When the sharing process is complete, a success message appears at the bottom of the pane.

    Successfully shared web map message

    The map is now ready to view in your portal.

  2. On the success message, click the Manage the web map link.

    The map's item details page opens in a browser tab.

    Web map item details page

    Your item details page may look slightly different.

  3. In ArcGIS Pro, close the Share As Web Map pane.
  4. In your browser, on the item details page, click Open in Map Viewer.

    The web map opens.

  5. In the upper right corner of the browser, sign in with your portal user name and password, if necessary.
  6. At the top of the Contents pane, click Legend, if necessary.
    Mangrove Trails web map

    Widen the Contents pane if you don't see the text labels for the buttons at the top of the pane.

  7. Use Bookmarks Bookmarks or your mouse to pan and zoom around the map.
  8. At the top of the Contents pane, click Content.
  9. Under Contents, hover over the Trails Near Mangrove layer to see options for working with the layer. Click the More Options button More Options and click Show Item Details on the menu.

    The Item Details page of the web feature layer opens. On the right side of the page, you see options for working with the web feature layer.

    List of options for working with the web feature layer
    These options are associated with the User role in an ArcGIS organization. As a Publisher or Administrator, you will have more options.

    The option to export the data is always available to you as the owner of the web feature layer. For this layer, it is also available to others because you enabled it when you configured the web layer in ArcGIS Pro. Anyone with a User, Publisher, or Administrator role in any organization can export the data. (Those with a Viewer role cannot.)


    The option to update the data is also available to you as the owner of the layer. It is not available to anyone else except the organization administrator.

  10. Click Export Data to see the list of export formats. Click somewhere away from the list to close it.

    Further down the page, under the Layers heading, notice that you can also export the individual layers that compose the web feature layer.

    List of three layers that compose the web feature layer

View the map in a mobile app

Your web map is available to view in more than one application. It can be opened in ArcGIS Online, ArcGIS Pro, any of the ArcGIS web and mobile apps, or your own app.


This section of the tutorial is optional. Explorer for ArcGIS is a free app, but it will use available space on your mobile device. The images in this section were captured on an iPhone; your app may look slightly different depending on your mobile hardware and operating system.

  1. Install Explorer for ArcGIS from your device's app store.
    Explorer for ArcGIS in the iPhone app store
  2. Start the app.
  3. Optionally, sign in using your ArcGIS organization account. You can still find your map without signing in.
  4. In the search box at the top of the screen, type the name of your web map and select Search on the keyboard.

    One or more map cards are returned as search results. The map cards show the map title, author, creation date, and a thumbnail image. They also provide access to details about the map.


    If your search returns several results, you can use Sort and Filter options to manage the list.

  5. Select the map card for your web map to open the map.
    Web map open on a mobile device
  6. On your own, see what you can do with the map in Explorer for ArcGIS. Try using bookmarks, making measurements, or sketching on the map.
    Web map with markup

You have now shared a map from ArcGIS Pro. Web maps can be used to share geographic information within an organization, to raise awareness on important topics for the general public, or to publish map data for use in other projects. There are many more ways to share your work with ArcGIS Pro.

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