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Start ArcGIS Pro with a Named User license

This workflow is for ArcGIS Pro software users.

To use ArcGIS Pro with a Named User license, you must have a license assigned to you in your ArcGIS Online organization. The license assignment is made by your ArcGIS Online administrator. By default, you will receive an email from ArcGIS Notifications informing you that the license has been assigned.

Start ArcGIS Pro

After you install the software and have been notified that you have a license, you can start using ArcGIS Pro.

  1. Start ArcGIS Pro.

    The ArcGIS Sign In window appears.

  2. Type your user name and password.

    Your user name and password for ArcGIS Pro are the same as those for ArcGIS Online.

    ArcGIS Sign In window

    In the lower left corner of the window, the Sign me in automatically check box is checked. As long as you leave this box checked, and do not explicitly sign out, you will not have to provide your user name and password the next time you start the application.

  3. Click Sign In.
    Note:

    The first time you sign in you may get an Autocomplete Passwords prompt. Click Yes or No according to your preference.

    ArcGIS Pro start page with user name displayed

    Your user name and active portal connection are displayed in the upper right corner of the ArcGIS Pro application window. You can be signed in to ArcGIS Pro on up to three computers at the same time.

    Note:

    If you get an Invalid username or password error, you may have mistyped your credentials. For other sign-in errors, see Sign in troubleshooting.

    For help getting started with ArcGIS Pro, see Introducing ArcGIS Pro and other ArcGIS Pro quick-start tutorials.

View license information

In ArcGIS Pro, you can view your license information, including your license level and the extensions you are authorized to use.

  1. On the ArcGIS Pro start page, click About ArcGIS Pro in the lower left corner of the application window. Alternatively, if you have a project open, click the Project tab on the ribbon.
  2. In the options on the left side of the application, click Licensing.

    License information in ArcGIS Pro

    The three ArcGIS Pro license levels (Basic, Standard, and Advanced) are displayed under ArcGIS Pro Named User License. Your license level is the one with values that are not dimmed. In this example, the license level is Advanced. (If you have an ArcGIS Trial, you will only see the Advanced license level.)

    Extensions are displayed under Esri Extensions. You are licensed to use any extension with the value Yes in the Licensed column.

    Note:

    To change your license level or available extensions, contact your ArcGIS Online administrator.

  3. Click the Back button in the upper left corner of the application or press Esc to return to the ArcGIS Pro start page or to your open project.

Authorize ArcGIS Pro to work offline

If you need to work in a disconnected environment, you can authorize ArcGIS Pro to work offline. This allows you to use the application without being signed in to a licensing portal.

When you authorize ArcGIS Pro to work offline, you can only use the application on one machine. This is the machine you use to take your license offline.

If you work in an environment with periodic online access, you can sign in to an active portal to exchange content with ArcGIS Online when access is available. Even when ArcGIS Pro is authorized to work offline, you must sign in to an active portal to get content from ArcGIS Online or share content to ArcGIS Online.

  1. On the ArcGIS Pro start page, click About ArcGIS Pro in the lower left corner of the application window. Alternatively, if you have a project open, click the Project tab on the ribbon.
  2. In the options on the left side of the application, click Licensing.
  3. Under Settings, select the Authorize ArcGIS Pro to work offline check box.

    Authorize ArcGIS Pro to work offline setting

    The check box becomes unavailable and a prompt appears.

    License checkout prompt

  4. On the prompt, click Yes if you want to connect to an active ArcGIS Online portal to access or share content. Otherwise, click No. You can connect to an active portal whenever an Internet connection is available. See Manage portal connections from ArcGIS Pro.
    Note:

    Your ArcGIS Online administrator can disable offline use of ArcGIS Pro for the organization. If offline use is disabled, an error message appears when you select the Authorize ArcGIS Pro to work offline check box.

Check in an offline license

When you work in a connected environment again, you can return your license.

  1. Start ArcGIS Pro and sign in.
    Note:

    You must sign in with the username and password of your licensing portal; that is, the credentials of the account you used when you authorized offline use. You must also sign in on the same machine that was authorized for offline use.

  2. On the ArcGIS Pro start page, click About ArcGIS Pro in the lower left corner of the application window. Alternatively, if you have a project open, click the Project tab on the ribbon.
  3. In the options on the left side of the application, click Licensing.
  4. Under Settings, uncheck the Authorize ArcGIS Pro to work offline check box.

    A message box informs you that you must sign in to your licensing portal again.

  5. Click OK on the prompt.
  6. Sign in to reconnect to your licensing portal.

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