You are sharing either a map or layers in a map that contains a rotation as a tile layer, vector tile layer, or cached map image layer. Caching a web layer with a rotation is not supported.
- Remove the rotation from the map. The provided solution will open the Map Properties dialog box so the rotation can be set to zero.
- If you are sharing a map image layer, change the caching option from Using tiles from a cache to Dynamically from the data.
Cached services do not support rotation. To ensure tiles are generated correctly, either remove the rotation from the map or change your layer configuration.