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001784: Unable to connect to the database used for scene caches (unauthorized).

Description

The ArcGIS Server machine is blocked from connecting to the ArcGIS Data Store scene cache database, either because the site is not trusted or cookies are not enabled on the ArcGIS Server machine.

Solution

Either enable cookies for the account running the ArcGIS Server service on the ArcGIS Server machine, or add the URL of the ArcGIS Data Store scene cache database as a trusted site on the ArcGIS Server machine. See Common problems and solutions in the Portal for ArcGIS Administrator guide for instructions.