002983: Unable to get information about the network dataset from <value>. Perhaps routing privileges need to be enabled for this user.

Description

The requested service URL cannot be used for network analysis. The signed-in user account may lack routing privileges or service credits, or the portal may not have network analysis services configured.

Solution

Sign in with an account that has sufficient service credits and routing privileges, or add credits and privileges to your account. If you are using your own portal, publish network analysis services to that portal.