A cached service layer or scene layer package in the map or scene is in a different projection than the map or scene being shared. The best solution depends on what you are sharing and whether the service layer is the basemap.
The first <value> parameter is service layer or scene layer package.
The second <value> parameter is basemap or scene.
- Web maps require a basemap to be in the same coordinate system as the map being shared. All cached service layers in the map must use the same tiling scheme as the basemap.
Web scenes do not require a basemap. However, if a basemap or other cached service layers are included in the scene, they must use the same, valid tiling scheme as the coordinate system of the scene. The exception is if you are sharing a local scene that uses the WGS84 coordinate system to ArcGIS Online and ArcGIS Enterprise 11.0 or later. In this case, the basemap or other cached service layer can use the WGS 1984 Web Mercator (Auxiliary Sphere) coordinate system.
Learn more about tiling scheme requirements.
- If the scene contains a voxel web scene layer, the scene must use the same coordinate system as the voxel web scene layer.
- If the scene contains a 3D basemap, service layers must use the same coordinate system as the 3D basemap's vector tile layer.
Solutions
Do one of the following:
Change the coordinate system of the map or scene to match the basemap. If you have a 3D basemap, change the scene’s coordinate system to match the basemap’s vector tile layer. (This assumes the service layer causing the error is a basemap.)
Hover over the analyzer message. Click the Options button
that appears and click Update Map To Use Basemap's Coordinate System. The coordinate system of the map or scene is updated automatically.Change the coordinate system of the map or scene to match the service layer or scene layer package. (This assumes the service layer causing the error is not a basemap.)
Hover over the analyzer message. Click the Options button
that appears and click Change Coordinate Systems Properties. On the Map Properties dialog box, on the Coordinate Systems tab, change the map's coordinate system to match the service layer.- Remove the service layer or scene layer package from the map or scene.
Note:
If you are sharing a web map, the map must have a basemap.
- Re-create the scene layer package in a spatial reference that matches the scene.
Additional information
The map or scene you are sharing must be in the same coordinate system as any cached service layers included in the map or scene. This is because some web clients, such as Map Viewer Classic and Scene Viewer, can only display cached service layers in the coordinate system in which they were cached. You can see the coordinate system of a service layer in its layer properties on the Source tab under Spatial Reference.
Learn more about basemap layers in web maps
Learn more about basemap layers and elevation layers in web scenes
Note:
In a global scene, the ArcGIS Online/Bing Maps/Google Maps tiling scheme option can be used if the scene's coordinate system is WGS84.
For more information, see Basemaps and Analyze your GIS resource.