The time needed to publish a web layer, share a web map or web scene, or share a package to your ArcGIS organization may range from a few seconds to a few hours, depending on the complexity and size of the GIS resource being shared. Sharing requests are processed in the background, allowing you to continue working with ArcGIS Pro or to close the application altogether. Progress is reported at the bottom of the sharing pane. You can also access the status of your sharing processes from the Share tab. This is helpful if you closed the sharing pane or are sharing multiple web layers, web maps or web scenes, or packages.
On the Share tab, in the Status group, click Jobs . The Job Status pane appears. The Job Status pane can also be opened by clicking the Jobs button in the sharing and packaging panes.
The Job Status pane provides a quick view of your sharing processes and their statuses. Icons and progress bars let you know whether a sharing process succeeded , completed with a warning , or failed , or if it's in progress, pending, or being canceled. Detailed information about each job, such as job ID, name, status, ArcGIS organization, URL, and messages, is available in a pop-up that appears when you hover over a sharing process.
If a sharing job fails, click the View log link at the bottom of the sharing pane or in the pop-up that appears when you hover over a sharing process in the Job Status pane. The SharingJobLog.log file is located in each job folder and contains detailed information about the sharing job. It is located in the associated job folder found at C:\Users\<USERPROFILE>\AppData\Local\ESRI\ArcGISPro\Staging\SharingProcesses. If you delete a job from the Job Status pane, the corresponding job folder and all of its contents is deleted from this location.
If you publish a web tile layer with the cache locally option to ArcGIS Online and receive a message that the tile package uploaded with errors, some tiles may have failed to import due to a server connection issue. Refer to the SharingJobLog.log file for the item ID of the tile package and retry importing the tiles using the importTiles operation from the admin resource. For more information, see Import Tiles.
Information regarding the cache generation status for cached web layers and services published from ArcGIS Pro also appears in the Job Status pane. Detailed cache messages can be viewed by hovering over the web layer or service being cached in the Job Queue. Information captured in the pop-up includes the name of the web layer or service being cached and the percentage completed, as well as start time and end time for the caching process.
If caching fails for a web layer or service, click the View log link at the bottom of the sharing pane or in the pop-up that appears when you hover over a sharing process in the Job Status pane. The CachingLog.log file contains detailed information about the cache generation job. Like the SharingJobLog.log file, the CachingLog.log file is located in the associated job folder.
A CachingLog.log file is not generated when caching scene, tile, and elevation layers locally.
Manage job status
The following tools are available for managing the sharing processes listed in the Job Status pane:
- To cancel a sharing process that is either pending or in progress, click Cancel Job .
- To remove a completed sharing process from the list, hover over the job and click Remove Job .
- To remove all completed sharing processes from the list, click the menu and click Remove Finished Jobs .
- To update the status of the jobs listed in the Job Queue, click the menu and click Refresh .