Skip To Content

002618: Locator is not accessible or is not supported.

Description

The locator may not be accessible or supported because of the following reasons:

  • The locator is not on the active portal.
  • You do not have permissions to the locator.
  • The locator is accessed from an ArcGIS Server connection.
  • The locator is accessed from a local or shared network location.
  • The Esri World Batch Geocoder is not shared with everyone in the ArcGIS Enterprise portal and needs to be in order to work with the tool.
  • The locator on the portal is not shared with everyone in the ArcGIS Enterprise portal and needs to be in order to work with the tool.
  • The server machine is not connected to the Internet.
  • The geocodeServiceURL entered should be https instead of http.

Solution

  • Select a locator from the active portal by browsing to the portal in the Catalog pane or clicking the Browse button Browse next to the Input Table parameter. Select one of the locators that was automatically loaded into the project when signing in to the active portal. You may need to sign out and sign back in to the active portal to refresh the list of locators from the portal.
  • Ensure that the locator is shared with the organization or with everyone. You may need to contact the portal administrator for this information or ask that they make the locator accessible.
  • Ensure that you add a locator from an ArcGIS Enterprise portal.