Authorize ArcGIS Pro with a Concurrent Use license

This workflow is for software license administrators. It assumes that you have already converted Named User licenses to Concurrent Use and consists of two parts:

1. Install ArcGIS License Manager.
2. Use ArcGIS License Manager to authorize Concurrent Use licenses.

ArcGIS License Manager software is included in your ArcGIS Desktop license. It is required both to authorize Concurrent Use licenses and to manage the check-in and checkout of licenses once they have been authorized.

You can find more information in the help topics License manager basics, License manager installation and startup, and Supported software products.

Note:

To authorize ArcGIS Pro 2.9 Concurrent Use licenses, you must install ArcGIS License Manager 2021.1 or later.

Install ArcGIS License Manager

To install ArcGIS License Manager, complete the following steps:

1. Close any open applications on your computer.
2. Sign in to My Esri with your Esri account credentials.
3. At the top of the page, click the My Organizations tab.
4. Under the My Organizations tab, click the Downloads tab, and click the All Versions tab.
5. In the Quick Search box, type ArcGIS License Manager and press the Enter key.
6. In the list of search results, for ArcGIS License Manager 2021.1, click View Downloads.
7. Read the Accept Terms and Conditions message. If you accept, check the check box and click Accept to continue.
8. On the ArcGIS License Manager download page, ensure the version is 2021.1 and the language is set correctly.
9. On the Download Components tab, identify the files you want: either ArcGIS License Manager (Windows) or ArcGIS License Manager (Linux). In the Action column, click Download.
10. When the download is complete, browse to your default downloads folder and double-click the ArcGIS License Manager .exe file. Follow the prompts to install the license manager.

    When the license manager is installed, the ArcGIS License Server Administrator dialog box appears automatically.

Authorize Concurrent Use licenses

To authorize a Concurrent Use license, complete the following steps:

1. Confirm that the ArcGIS License Server Administrator dialog box is open. If it is not open, open it from the appropriate location:
   • Windows: Start menu > ArcGIS > License Server Administrator
   • Linux: <installation_path>/arcgis/licensemanager/LSAdmin
2. On the ArcGIS License Server Administrator dialog box, in the directory tree on the left, click the Authorization folder.
3. On the right, click the version drop-down list and click Pro 1.4–2.9.
4. Click Authorize Now to open the Software Authorization Wizard.
5. If you did not create a license file when you converted licenses, under Authorization Options, accept the default option: I have installed my software and need to authorize it.

   Note:

   If you created a license file, click the I have received an authorization file from Esri and am now ready to finish the authorization process option. Click Browse and browse to the location of the .prvs file (for example, your Downloads folder). See License files for more information.

6. Under Product to be Authorized, click ArcGIS Pro. Click Next.
7. On the Authorization Method page, accept the default option: Authorize with Esri now using the Internet. Click Next.

   Note:

   If you don't currently have internet access, click Authorize at Esri's website or by email to receive your authorization file. Follow the prompts to fill out the form and save it as a text file. See Authorization files for information on how to complete the process.

8. On the Authorization Information page, confirm that your contact information is correct. Click Next.
9. On the Authorization Information (continued) page, confirm that your organization, industry, and job description are correct. Click Next.
10. On the Software Authorization Number page, enter the authorization number in the appropriate box, according to whether you converted Advanced, Standard, or Basic licenses. In the No. of Licenses box, enter the number of licenses you converted.

    

    Note:

    Your authorization number and the number of converted licenses are available from the My Esri portal or in an email sent to you from My Esri.

11. Click Next.
12. On the Authorize Software Extensions page, accept the default option: I do not want to authorize any extensions at this time.

    Note:

    If you want to authorize extensions, click the I have authorization number(s) to authorize one or more extensions option. Under Extensions, provide the authorization numbers and number of licenses for the extensions you want to authorize. See also the Authorize an extension section below.

13. Click Next to start the authorization process.

    When the process finishes, a message in the Software Authorization Wizard confirms that your software has been authorized and is ready for use.

14. Click Finish.

    The ArcGIS License Server Administrator dialog box remains open.

15. On the ArcGIS License Server Administrator dialog box, in the directory tree, click the Availability folder.

    The total number of licenses is shown along with the number currently available. When a user starts ArcGIS Pro Basic with a Concurrent Use license, the number of available licenses changes from 5 to 4. To see which user has checked out a license, click View License Usage.

16. Click OK to close the ArcGIS License Server Administrator dialog box.

Authorize an extension

You may need to authorize one or more extensions after ArcGIS Pro has already been authorized. First, you will need to convert one or more Named User licenses for the extension product in My Esri. Follow the same process you used to convert core product licenses as described in Convert Named User licenses to Concurrent Use. Once you have the authorization number, proceed with the steps below. The workflow is similar to authorizing the core product.

1. Open the ArcGIS License Server Administrator from the appropriate location:
   • Windows: Start menu > ArcGIS > License Server Administrator
   • Linux: <installation_path>/arcgis/licensemanager/LSAdmin
2. On the ArcGIS License Server Administrator dialog box, in the directory tree on the left, click the Authorization folder.
3. On the right, click the version drop-down list and click Pro 1.4–2.9.
4. Click Authorize Now to open the Software Authorization Wizard.
5. On the Authorization Options page, click I have already authorized the software and need to authorize additional extensions.
6. Under Product to be Authorized, click ArcGIS Pro. Click Next.
7. On the Authorization method page, accept the default option: Authorize with Esri now using the Internet. Click Next.
8. On the Authorization Information page, confirm that your contact information is correct. Click Next.
9. On the Authorization Information (continued) page, confirm that your organization, industry, and job description are correct. Click Next.
10. On the Authorize Software Extensions page, under Extensions, enter the authorization number for the extension you are authorizing. In the No. of Licenses box, enter the number of licenses.

    

11. Click Next to start the authorization process.

    When the process finishes, a message on the Software Authorization Wizard dialog box confirms that your software has been authorized and is ready for use.

12. Click Finish.

    The ArcGIS License Server Administrator dialog box remains open.

13. On the ArcGIS License Server Administrator dialog box, in the directory tree, click the Availability folder.

    The total number of licenses is shown along with the number currently available.

14. Click OK to close the ArcGIS License Server Administrator dialog box.