Start ArcGIS Pro with a Named User license

These steps should be completed by ArcGIS Pro software users.

To use ArcGIS Pro with a Named User license, you must have a license assigned to you in your ArcGIS Online organization. The license assignment is made by your ArcGIS Online administrator.

Start ArcGIS Pro

After you install the software and have been assigned a license, you can start using ArcGIS Pro.

1. Start ArcGIS Pro.

   The ArcGIS Sign In window appears.

2. Type your username and password.

   Your username and password for ArcGIS Pro are the same as those for ArcGIS Online.

   

   In the lower left corner of the window, the Sign me in automatically check box is checked. As long as you leave this box checked and do not explicitly sign out of ArcGIS Pro, you will not have to provide your username and password the next time you start the application.

3. Click Sign In.

   

   Your name and active portal connection are displayed in the upper right corner of the ArcGIS Pro application window. You can be signed in to ArcGIS Pro on up to three computers at the same time.

   Note:

   If you get an Invalid username or password error, you may have mistyped your credentials. For other sign-in errors, see Sign-in troubleshooting.

View license information

In ArcGIS Pro, you can view your license information, including your license level and the extensions you are authorized to use.

1. On the ArcGIS Pro start page, click the Settings tab . Alternatively, if you have a project open, click the Project tab on the ribbon.
2. In the list of side tabs, click Licensing.

   

   The three ArcGIS Pro license levels (Basic, Standard, and Advanced) are displayed under ArcGIS Pro Named User License. Your license level is the one with the Yes value. In this example, the license level is Basic.

   Extensions are displayed under Esri Extensions. You are licensed to use any extension with the value Yes in the Licensed column.

   Note:

   To change your license level or available extensions, contact your ArcGIS Online administrator.

3. Click the Back button in the upper left corner of the application or press Esc to return to the ArcGIS Pro start page or to your open project.

Authorize ArcGIS Pro to work offline

If you need to work in a disconnected environment, you can authorize ArcGIS Pro to work offline. This allows you to use the application without being signed in to a licensing portal.

When you authorize ArcGIS Pro to work offline, you can only use the application on one machine. This is the machine you use to take your license offline.

If you work in an environment with periodic online access, you can sign in to an active portal to exchange content with ArcGIS Online when access is available. Even when ArcGIS Pro is authorized to work offline, you must sign in to an active portal to get content from ArcGIS Online or share content to ArcGIS Online. For more information, see Manage portal connections from ArcGIS Pro.

1. On the ArcGIS Pro start page, click the Settings tab . Alternatively, if you have a project open, click the Project tab on the ribbon.
2. On the menu on the left side of the application, click Licensing.
3. Choose a descriptive workstation alias if you haven't already done so.
   1. Next to Workstation Alias, click Edit.
   2. On the Edit Alias dialog box, type a name that helps identify the computer you're using to take ArcGIS Pro offline. Click OK.

   A descriptive workstation alias helps your organization administrator view license details and keep track of which computers—not simply which users—have an offline license. This can be useful if a computer is lost or damaged and a new license needs to be obtained. (The default workstation alias, such as ArcGIS Pro_123, doesn't help identify the computer.)

4. Under Settings, check the Authorize ArcGIS Pro to work offline check box.

   

   The check box becomes unavailable and a prompt appears.

   

5. On the prompt, click Yes if you want to connect to an active ArcGIS Online portal to access or share content. Otherwise, click No.

   If you click No, you can connect to an active portal later when an internet connection is available.

   Note:

   Your ArcGIS Online administrator can disable offline use of ArcGIS Pro for the organization. If offline use is disabled, an error message appears when you check the Authorize ArcGIS Pro to work offline check box.

Check in an offline license

When you work in a connected environment again, you can return your license.

1. Start ArcGIS Pro.

   You must start ArcGIS Pro on the same computer that you used to authorize the application for offline use. You must also be signed in to Windows with the same user account.

2. At the top of the start page, click Sign in.

   

3. Sign in to your licensing portal with the username and password that you used to authorize offline use.

   Note:

   If you are already signed in to ArcGIS Pro, ensure the portal and credentials are the ones described above.

4. On the ArcGIS Pro start page, click the Settings tab . Alternatively, if you have a project open, click the Project tab on the ribbon.
5. Click the Licensing side tab.
6. Under Settings, uncheck the Authorize ArcGIS Pro to work offline check box.

   A message informs you that you must sign in to your licensing portal again.

7. Click OK on the message box.
8. Sign in to reconnect to your licensing portal.

Change your licensing portal

At some point, you may need to change your licensing portal. This is the portal that validates your Named User license and allows you to use ArcGIS Pro. For example, you need to do this if your ArcGIS Pro license is moved from an ArcGIS Online organization to an ArcGIS Enterprise organization.

1. On the ArcGIS Pro start page, click the Settings tab . Alternatively, if you have a project open, click the Project tab on the ribbon.
2. On the Settings page, click the Licensing side tab.

   On the Licensing tab, under Licensing Portal, your current licensing portal is indicated with a key icon . It may be https://www.arcgis.com/ or another portal.

3. Click Configure your licensing options.
4. On the Licensing dialog box, under Configure your licensing options, click ArcGIS Online or ArcGIS Enterprise according to the type of organization that will manage your license.
5. In the URL box, specify the portal URL:
   • For ArcGIS Online, you can use either https://www.arcgis.com/ or the URL of your organization, which has the form https://organizationname.maps.arcgis.com/.
   • For ArcGIS Enterprise, the URL has the form https://webadaptor.domain.com/webadaptorname/.

   

   Note:

   If you use an ArcGIS Enterprise portal, do not include www. in the URL.

6. Click OK.

   A message informs you that ArcGIS Pro must close for the change to take effect.

7. Click OK on the message.
8. Start ArcGIS Pro.
9. On the ArcGIS Sign In page, enter your credentials for the new licensing portal and click Sign In.