Sign in to your organization

There are times when you may need to sign in while using ArcGIS Pro. Signing in with a licensing portal is required to run ArcGIS Pro if you are licensed as a named user. Signing in to your organization also allows you to access your content, group content, and your organization's content in your project. You can sign in to additional portals to use their content as well. You must also sign in to publish and share with your organization.

You can sign in to your organization from either the Sign In menu at the top corner or by clicking the Project tab on the ribbon and clicking the Portals page. The Sign In menu only appears in the top corner if you have portal connections. Some portals may authorize your account in a different manner. If a dialog box or prompt appears, provide your credentials, and continue working with ArcGIS Pro.

Sign in to start ArcGIS Pro

If you are licensed as a named user, your licensing portal may require you to sign in when you start ArcGIS Pro.

1. Start ArcGIS Pro.
2. If a Sign In dialog box or prompt appears, provide the credentials associated with your account.

   Note:

   You are redirected to a browser when signing in to ArcGIS Online with GitHub, Facebook, Google, or Apple login credentials.

3. Optionally, choose to sign in to the portal automatically.
   • Check Sign in automatically to have ArcGIS Pro store your credentials and sign in to the portal automatically; this option is checked by default.
   • Uncheck Sign in automatically if you prefer to provide your credentials each time you start ArcGIS Pro.
4. Click Sign In.

The Sign In menu at the top corner shows your account name and organization. If your organization uses the same portal to license the software and share content, you can start using that content in your project immediately. After a period of inactivity, you may be required to sign in again.

Sign in to access content from a portal

Depending on your license, you can start the application and work on a project with local data without signing in. If you have a portal connection, the Sign In menu at the top corner of the application is visible and indicates if you are not signed in. You must sign in if you require access to content on your organization's portal, for example, if you need to do any of the following:

• Create a project using a project template available on your organization's portal.
• Open a project shared on a portal as a project package.
• Add a map shared on a portal as a map package to your project.
• Add a web scene to your project.
• Add a web layer to your map.

1. Click the Sign In menu at the top corner of ArcGIS Pro.
2. If a Sign In dialog box or prompt appears, provide the credentials associated with your account.

   Note:

   You are redirected to a browser when signing in to ArcGIS Online with GitHub, Facebook, Google, or Apple login credentials.

3. Optionally, choose to sign in to the portal automatically.
   • Check Sign in automatically to have ArcGIS Pro store your credentials and sign in to the portal automatically; this option is checked by default.
   • Uncheck Sign in automatically if you prefer to provide your credentials each time you start ArcGIS Pro.
4. Click Sign In.

When you have signed in, the Sign In menu shows your account name and organization. You can complete your task using content available from the organization's portal.

Sign in to an additional portal

You can use content from many portals. To access another portal's content, you must first add a connection to the portal. The first time you use it, you sign in when you add the portal connection. If you previously connected to the portal, make it the active portal and sign in, if necessary, to use the content it provides.

1. Click the Sign In menu in the upper corner of ArcGIS Pro.
2. Click Switch Active Portal.

   A list of existing portal connections appears. Except the active portal, which displays its current connection status, each portal listed displays its last known connection status.

3. Click the portal you want to use.
4. If a Sign In dialog box or prompt appears, provide the credentials associated with your account.

   Note:

   You are redirected to a browser when signing in to ArcGIS Online with GitHub, Facebook, Google, or Apple login credentials.

5. Optionally, choose to sign in to the portal automatically.
   • Check Sign in automatically to have ArcGIS Pro store your credentials and sign in to the portal automatically; this option is checked by default.
   • Uncheck Sign in automatically if you prefer to provide your credentials each time you start ArcGIS Pro.
6. Click Sign In.

The Sign In menu changes to show your account name and organization for the active portal. You can complete your task using content available from this portal. The Portal tab in the Catalog pane provides access to its content.

Note:

Alternatively, you can sign in and switch the active portal by clicking the Project tab on the ribbon and clicking the Portals page. Click the Options button or right-click the portal you want to use and click Sign In or Set As Active Portal.

Sign in to a portal that uses Integrated Windows Authentication

When you add a connection to a portal that uses Integrated Windows Authentication (IWA), you are automatically signed in with the same account you used to sign in to Windows. Manually signing in to the portal is not necessary because logins are managed through Microsoft Windows Active Directory.

Learn more about configuring a portal to use Windows accounts

Sign in to a portal that uses public key infrastructure authentication

To sign in to a portal that uses public key infrastructure (PKI) authentication, complete the following steps:

1. Choose a certificate when prompted.
2. Optionally, check Remember my certificate to have ArcGIS Pro automatically sign in using your selection.

   This option is unchecked by default.

3. Click OK.
4. Enter your four-digit PIN when prompted and click OK.

   You are now signed in.

Note:

If you want ArcGIS Pro to ask for your certificate before signing in, click the Project tab and click the Portals page. Click the Options button or right-click the portal and click Forget Certificate.

Sign in to a portal using a web browser

You can choose to sign in to your organization using a web browser.

1. Do one of the following:
   • Click the Sign In menu in the upper corner of ArcGIS Pro.
   • Click the Project tab on the ribbon and click the Portals page. Click the Options button or right-click the portal and click Sign in.
2. At the bottom of the sign in page, click Sign In Using Browser.

   If an ArcGIS Pro dialog box appears, click Yes if you always want to sign in using a web browser.

   Note:

   You can change the default sign in option. Click the Project tab on the ribbon and click the Portals page. The Sign in using browser option determines whether you are automatically redirected to a web browser the next time you click Sign in.

   You are redirected to a browser.

3. Provide the credentials associated with your account and click Sign In.

   • If your login is successful, a prompt to open ArcGIS Pro appears.
   • If you signed in to an ArcGIS Enterprise 10.8.1 portal or earlier, an authorization code may be provided in the browser. Copy the code and return to ArcGIS Pro to complete the authorization process.

Provide ArcGIS Pro redirect URIs

Portal administrators can update the registration information for ArcGIS Pro on their portal to include a redirect URI that sends users back to the application after they successfully sign in using a browser. From the Portal Administrator Directory, provide the redirect URI using Update App Info, typically accessible at the following URL: https://webadaptorhost.domain.com/webadaptorname/portaladmin/security/oauth/UpdateAppInfo.

In the App Info field, type the following and click Update App:

{
"appId":"arcgispro",
"redirectURIs":["urn:ietf:wg:oauth:2.0:oob","arcgis-pro://auth/"]
}

If the portal is configured with Named User licenses for ArcGIS Pro, register the redirect URI for app ID arcgisprodesktop.