Get started with ArcGIS Indoors

Available for an ArcGIS organization licensed with the Indoors extension.

With ArcGIS Indoors, you can create and manage floor plan data and share floor-aware maps and services for use in web and mobile apps: Indoor Space Planner, Indoor Viewer, ArcGIS Indoors for iOS, and ArcGIS Indoors for Android.

Space Planner is a browser-based app that allows you to plan occupant activity in an indoor space. For example, Space Planner allows you to plan the work locations for employees on a corporate campus or assign people to individual spaces or activity-based work areas, known as hotels or hot desks.

Indoor Viewer, Indoors for iOS, and Indoors for Android allow you to find a location or resource in a facility or a site that includes several facilities. You can view detailed information about features, route between features, book meeting rooms or office hotels, call or send an email to occupants, and launch apps such as ArcGIS Survey123 to log issues or configure work orders.

Indoors allows you to curate the data, author floor-aware maps, and share them to ArcGIS Enterprise or ArcGIS Online, where Indoor Viewer, Space Planner, Indoors for iOS, and Indoors for Android can access them.

The ArcGIS Indoors product data installation package is available from My Esri. This includes support files such as map templates, attribute rules, and symbology that can be used to create floor-aware maps.

Required software

One of the following is required if you are using Indoor Viewer, Indoor Space Planner,Indoors for iOS, or Indoors for Android:

  • The latest version of ArcGIS Enterprise for a portal connection
  • An ArcGIS Online organization

License Indoors

ArcGIS Indoors has three licensing options:

  • ArcGIS Indoors Maps—An organization extension that is automatically available to all organization members.
  • ArcGIS Indoors Spaces—An organization extension that is automatically available to all organization members. ArcGIS Indoors Spaces is an add-on to the ArcGIS Indoors Maps license, and is not available without ArcGIS Indoors Maps.
  • ArcGIS Indoors Pro—An add-on license that requires organization members to be individually assigned a license.

An ArcGIS Indoors Pro or ArcGIS Indoors Maps license is required to use Indoors geoprocessing tools to load floor plan data and create a routable network, configure Indoors categories and launch actions, and author and share floor-aware maps in ArcGIS Pro. The ArcGIS Indoors Maps also provides access to Indoor Viewer, Indoors Mobile, and Indoors Kiosk for floor plan modeling and wayfinding.

ArcGIS Indoors Spaces is required to share a web map for use in Indoor Space Planner for space management and enables the workspace reservation capabilities of Indoor Viewer and Indoors Mobile.

Users can access capabilities in ArcGIS Pro associated with ArcGIS Indoors Maps, ArcGIS Indoors Spaces, and ArcGIS Indoors Pro using a Named User license. If you are using ArcGIS Indoors Pro licensed through ArcGIS Enterprise, administrators can optionally convert Named User licenses to Single Use or Concurrent Use licenses.

Learn more about ArcGIS Pro licensing types

All configuration methods require users to have an Advanced license level as well as the 3D Analyst and Network Analyst extensions for ArcGIS Pro to access the full suite of Indoors geoprocessing tools in ArcGIS Pro.

Some Indoors functionality is available in ArcGIS Pro to users of any license level, provided they have an Indoors license configured, including some Indoors geoprocessing tools, the ability to configure launch actions and categories, and the ability to configure floor-aware maps and use the floor filter, as well as share floor-aware maps.

Administrators and members with privileges to manage licenses can manage user types, roles, and access to licensed apps for members of their ArcGIS organization on Enterprise or ArcGIS Online.

Complete the following steps to configure ArcGIS Indoors in the ArcGIS organization for which you are an administrator:

  1. License Indoors in Enterprise or ArcGIS Online and manage user types for members of your ArcGIS organization.
  2. Ensure that the Indoors license is listed.
    1. Click the Organization tab and click Licenses.
    2. Click Add-on licenses if you configured the ArcGIS Indoors Pro license or Organization extensions if you configured the ArcGIS Indoors Maps extension and, optionally, the ArcGIS Indoors Spaces extension.
    3. Verify that the correct licenses are listed.

      If you configured both the ArcGIS Indoors Pro license and the ArcGIS Indoors Maps and the optional ArcGIS Indoors Spaces organizational extension, they are reflected under both Add-on licenses and Organization extensions.

  3. Ensure that the following extensions are licensed and accessible to users who need to run the full suite of Indoors geoprocessing tools:

    • 3D Analyst
    • Network Analyst

Members of your ArcGIS organization who have been granted the necessary licenses can now connect to your ArcGIS organization in ArcGIS Pro using a Named User license. You can optionally convert Named User licenses to Single Use or Concurrent Use if you are using ArcGIS Indoors Pro and ArcGIS Enterprise.

Set up Indoors

Once an administrator has licensed ArcGIS Indoors and assigned you a Named User license for ArcGIS Pro and the Indoors extension in your ArcGIS organization, you can use the Indoors tools in ArcGIS Pro to prepare and share floor-aware maps. Sign in to ArcGIS Pro using your ArcGIS organization credentials to access Indoors tools.

Create floor plan data

Establishing an indoor GIS begins with creating the floor plan. At a high level, this process includes the following:

  1. Create the Indoors geodatabase or indoor dataset.
  2. Georeference source data.
  3. Import or digitize floor plan features.
  4. Review data quality.

A floor plan consists of feature data that defines the boundaries of your site (campus), facilities (buildings and other structures), levels (floors), units (occupiable spaces), and details (walls, doors, and other features), and is the basis for visualization in floor-aware maps. You can further enhance your floor plan later by adding floor-aware layers that include features such as occupants, events, work orders, or assets.

Learn more about creating floor plan data

Create a routable network

Optionally, you can enhance your indoor GIS with a routable network to support navigation. At a high level, this process includes the following:

  1. Create the indoor network dataset.
  2. Generate pathways.
  3. Generate floor transitions.
  4. Thin the indoor pathways.
  5. Create landmark points.
  6. Rank pathways.
  7. Connect buildings and make any final network feature updates.
  8. Create the final network dataset.
  9. Optionally, add route barriers.

Learn more about creating indoor routable networks

Create additional data

You may have additional data to add to your indoor workspace, such as occupants, events, work orders, or other points or areas of interest (such as sanitizer stations, furniture, or bike racks).

If your feature classes include features that are located indoors, add a Level ID field to associate each feature with the floor on which it resides. This field value must match the Level ID field value of the Levels feature on which it is located and allows you to configure the layer as floor-aware and visualize data using the floor filter. If a feature is located outside, leave the field value as <Null>. Features with a null field value will not be filtered by the floor filter.

Create and share a floor-aware map

Once you have added data to your indoor workspace, configure your map as floor aware. Floor-aware maps can be shared for use in apps, including the following:

  • ArcGIS Indoors apps—Floor-aware maps are required to create apps using Indoor Viewer, Indoor Space Planner, Indoors for Android, and Indoors for iOS.
  • ArcGIS Field Maps—Floor-aware maps allow mobile workers to view indoor feature layers that contain information about floors and buildings, and use the floor filter to visualize indoor assets by floor.
  • ArcGIS Experience Builder—If you use a floor-aware map to create an app in Experience Builder, you can add the Floor Filter widget to visualize and interact with floor plan data.
  • Map Viewer—You can share floor-aware maps to your ArcGIS organization on Enterprise or ArcGIS Online and use the floor filter in Map Viewer to explore floor-aware data. You can also modify floor-aware properties or make a map floor-aware, provided it contains the required layers and fields.
  • Custom apps—You can share floor-aware maps and use them in custom apps with the FloorFilter widget.

Map authoring for Indoors apps

The map authoring process is different based on which app will be used to deploy ArcGIS Indoors.

Indoor Viewer

You must prepare a floor-aware map and, optionally, a scene to use in Indoor Viewer.

Indoors for iOS or Indoors for Android

You must create a mobile map package to use with ArcGIS Indoors for Android or ArcGIS Indoors for iOS. Optionally, configure device tracking for a mobile device.

You can also configure your database for issue reporting with ArcGIS Survey123.

Indoor Space Planner

You must prepare a map to use in Space Planner.

Share to your Enterprise portal

Once your floor-aware map (and optional scene) is ready, you can share it as a web map to your Enterprise portal so that Indoor Viewer and Space Planner can access it. Additional configuration is required in the apps.

Learn more about sharing a web map to your Enterprise portal for Indoor Viewer

Learn more about sharing a web map to your Enterprise portal for Space Planner

Share to ArcGIS Online

Once you have prepared your floor-aware map (and optional scene), you can share it as a web map to ArcGIS Online so that Indoor Viewer and Space Planner can access it. Additional configuration is required in the apps.

Learn more about sharing a web map to ArcGIS Online for Indoor Viewer

Learn more about sharing a web map to ArcGIS Online for Space Planner