Users running ArcGIS Pro on a Mac can leverage Esri Technical Support for questions and troubleshooting. However, all troubleshooting for defects will only be performed against certified Windows systems.
Boot Camp allows the user to install Windows Desktop OS on a hard disk partition on the Mac hard drive. This allows ArcGIS Pro to run natively on a Windows partition on the Mac. Configuring ArcGIS Pro through Boot Camp is described below, after the recommended minimum hardware requirements.
Prior to ArcGIS Pro 2.3, it was possible to run ArcGIS Pro on a Windows virtual machine (VM) on MacOS using two common deployments: Parallels or VMware Fusion. However, at ArcGIS Pro 2.3, the minimum version requirements for OpenGL and DirectX increased beyond what is supported by the underlying MacOS.
Recommended minimum hardware requirements
To use ArcGIS Pro on a Mac, a contemporary Mac (MacBook Pro, iMac, or Mac Pro) with a quad-core Intel processor, 256 GB storage, and 8 GB RAM or better is required.
Run ArcGIS Pro natively on a Windows partition (Boot Camp)
Boot Camp allows you to install Windows within a dedicated hard disk partition on your Mac. In this configuration, Windows runs natively, accessing the Mac hardware directly. You can access Windows by restarting your Mac and pressing and holding the Option key while selecting the disk partition that contains your Windows operating system.
The limitation is that you cannot access MacOS and its applications at the same time. To access Windows and MacOS, you will need to restart your Mac.
To run ArcGIS Pro in Windows installed natively with Boot Camp, you will need your ArcGIS Pro installation files and a Windows installation DVD or disc image (.iso), if you haven't already set up Boot Camp.
The Boot Camp Assistant helps the user install Windows within a dedicated hard disk partition. The Assistant can be accessed from the Utilities folder in the Applications folder in MacOS. For more information about Boot Camp, see Apple's Support site.